Frequently Asked Questions

When you join the “Sparkly Of The Month Club” you will be notified of sales, coupons, giveaways & new product releases. 
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Every month there is a new “Sparkly of the Month“.  Plus, there are additional product releases throughout the year.

When you join the “Sparkly Of The Month Club” you will be notified of sales, coupons, giveaways & new product releases.
Sign Up Here:

Crystal Quiz
The energy of stones and crystals can unblock, revitalize, or remove negativity from your chakras and acupuncture meridians.  But there are so many and each is unique!  To find the stone that will most benefit you right now, take the Crystal Quiz here:

Stone Properties
Want to learn more about the properties of each stone? Throughout the ages stones have been used for a variety of purposes.  Many are believed to have healing properties which can be applied to both the physical as well as the spiritual.  The Stone Properties is a shortened compilation of information about many of the stones that I use:

Chains are not included. However, you can purchase a chain for your piece here:

We only use top quality materials at Rita’s Rainbow Jewelry.  We source our stones from eco-friendly suppliers. 

Gold-filled products are 14K gold that has been bonded to metal, giving it more strength and making it more resistant to dents than solid 14K gold.  This is NOT the same as gold-plating which is a thin sprayed-on layer of gold that eventually wears off. While more expensive than gold plate, gold-filled is much less expensive than solid 14K gold but will scratch like 14K. Overall, this is a long lasting, highly durable, high quality, but less expensive alternative to 14K gold.

Sterling silver and copper pieces will tarnish.  This is a natural process and can not be prevented.  However, by following these jewlery care tips and cleaning instructions, you prolong the life of your pieces and keep them looking beautiful! 

Natural stones may fade if left in direct sunlight or may crack with temperature changes.  Therefore, be mindful of where and how you store your pieces.    

For full details on taking care of your pieces, please visit our Jewelry Care Instructions Page here:

Due to the nature of our sourcing of natural stones, we may not always be able to replicate an out of stock piece, but out of stock pieces typically have an alternative that may work for you. So, first take a look at the suggested alternative.

If the suggested alternative isn’t to your liking, please contact me with the product name for Back In Stock notifications or to create a custom order: Contact Me

If we cannot create the exact piece, we can likely source a similar stone for your unique needs.

For every piece purchased from Rita’s Rainbow Jewelry’s Enchanted Forest Collection or Tree of Life Collection I make sure one tree is planted by donating to “One Tree Planted”. It is my small but very heart-felt contribution to help our beautiful planet.

You can find more information about our charitable contributions here:

Shipping & Returns Questions

RRJ gladly accepts returns and exchanges.  Just contact me within 14 days of delivery and ship items back within 30 days of delivery.  If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange. 

Personalized and/or customized pieces are exempt from being returned unless the product arrives defective.

Additional non-returnable items:
* Gift cards
* Clearance items

To complete your return, I require a receipt or proof of purchase.  All shipping costs will be the responsibility of the buyer.

Once I have received and inspected your return/exchange, I will send you an email to notify you that I have received your returned item. Returned items in new condition will be refunded at that time, less the cost of shipping.

Damaged or worn items, whether from use or failure to properly package the item, may void this return agreement.

Exchanges will be billed for any cost difference plus shipping.  Exchanges will be mailed once the exchange invoice is paid.

Please mail your carefully packaged item to:
Rita’s Rainbow Jewelry
3212 S. Phillips Ave
Sioux Falls, SD 57106

Please consider using a trackable shipping service or purchasing shipping insurance.  I don’t guarantee that I will receive your returned item.  Depending on where you live the time it may take for your exchanged product to reach you may vary.

I ship all packages within 1-3 business days of receiving payment. 

I do not control shipping times, but within the United States shipping typically takes 1-5 business days. However, this does not take into account any delays due to holidays or weather. So please plan appropriately if your pieces need to arrive before a special event.